Contact and Complaints

Official policy and legal information for BVS Doctors Ltd services and website use.

3SectionsUpdated March 9, 2026
1

Company Contact Details

BVS Doctors Ltd

Registered Office: 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom

Email: info@bvsdoctors.uk

Phone: +44 20 4634 9990

2

Complaints Procedure

To submit a complaint, please provide your full name, contact details, case reference, and a clear summary of the issue with supporting documentation where available.

We aim to acknowledge complaints promptly and provide a substantive response following internal review and any required partner consultation.

3

Escalation and Resolution

If you are dissatisfied with the initial outcome, you may request escalation for senior review. Complex matters may require additional time for fair and complete investigation.